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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Ebell

Sharon Ebell

October 1, 2026

5  out of  5
rating by Sharon Ebell
"Just bought a new car. Excellent service! Was able to get it attached to my current policy through just a few text messages so I could bring the car home. Definitely recommend."
We responded:
"Thank you for the 5-star review, Sharon! We’re proud to serve the Albuquerque community and truly appreciate your support. "
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James Seegers

September 30, 2026

5  out of  5
rating by James Seegers
"Agent Rachel Bloom walked me through my Auto, Umbrella, and Home insurance current policy elections and how they work. She also took time to get an idea of my life situation and trying to insure at a safe position that protects us from liability as well as protect us from uninsured or underinsured. Feel much better about our policy elections and insuring at an amount that works for our family. Very easy to talk to and very personable on the phone. Thank you!"
We responded:
"Thank you so much for the 5 stars, James! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Karen Creamer

September 30, 2026

5  out of  5
rating by Karen Creamer
"Caz reached out to me and worked diligently on a quote for both auto and home insurance. I was quite busy at the time, but she was patient and not overbearing or high pressured. As a result, her routine follow up calls resulted in a successful sales over time"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Alicia Owen

September 21, 2026

5  out of  5
rating by Alicia Owen
"We were very happy changing agents to Rachel Bloom. She is very knowledgeable on both auto and home insurances. We are very happy to recommend her to anyone!"
We responded:
"Thank you for the 5-star review of Rachel Bloom’s team - we really appreciate your kind words! "
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Dennis W

September 12, 2026

5  out of  5
rating by Dennis W
"I have known Rachel for almost 20 years, and recently moved all of my insurance coverage to her State Farm agency. The experience exceeded my expectations. Rachel took the time to thoroughly review my policies and was able to provide better coverage at a lower cost that I had been paying.

What sets Rachel apart is her honesty, professionalism and genuine commitment to her clients. She makes the insurance process easy to understand and always puts her customer’s best interest first. I highly recommend Rachel and her team to anyone looking for exceptional service and great value."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Rachel Bloom’s team. "
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Veronica Escarcega

September 4, 2026

5  out of  5
rating by Veronica Escarcega
"Explained everything clearly and educated me on the differences on policy’s"
We responded:
"Veronica, thank you for the amazing review! Our Albuquerque insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rachel Bloom, your State Farm Agent "
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Kelli Payne

September 4, 2026

5  out of  5
rating by Kelli Payne
"I love working with this State Farm office. Everyone is so kind and really takes the time to talk with you. You don't feel like another number you're an actual person. So grateful I found a place that really cares about their clients."
We responded:
"Hi Kelli, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Rachel Bloom, Your State Farm Agent "
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Jose Gutierrez

September 4, 2026

5  out of  5
rating by Jose Gutierrez
"Castalia and Rachel are amazing, they are always there for us"
We responded:
"Jose, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rachel Bloom and Team "
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Vince Accardi

August 29, 2026

5  out of  5
rating by Vince Accardi
"Exceptional work and friendly people"
We responded:
"Vince, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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Tori Knox

August 26, 2026

5  out of  5
rating by Tori Knox
"Awesome customer service! State Farm was able to save us over $300 a month with better coverage and lower deductibles! My only regret was not calling sooner. Thank you Castalia 😊"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Louie Bartels

August 20, 2026

5  out of  5
rating by Louie Bartels
"Business like with a great personality"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Albuquerque insurance team. "
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Caressa Goodman

August 20, 2026

5  out of  5
rating by Caressa Goodman
"Castalia Mayerhofer was wonderful! She patiently helped us get our new policies all set up, helped us get great prices, & made us feel so welcome. Would 100% recommend her!"
We responded:
"Thanks so much for the fantastic rating, Caressa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Matthew Estlack

August 19, 2026

5  out of  5
rating by Matthew Estlack
"Very quick and responsive team!"
We responded:
"Thank you so much for your kind review, Matthew!  If you need insurance assistance, we are just an email or call away! - Rachel Bloom, your State Farm Agent   "
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David Wahba 5555

August 17, 2026

5  out of  5
rating by David Wahba 5555
"Castalia was very helpful"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Albuquerque. "
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Sylvia Nakai

August 14, 2026

5  out of  5
rating by Sylvia Nakai
"Staff we're super helpful and nice ❤️"
We responded:
"Sylvia, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Albuquerque. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Rachel Bloom and Team "
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Jacob Fenstermacher

August 13, 2026

5  out of  5
rating by Jacob Fenstermacher
"I decided to go with Rachel bloom state farm agency because of the professional staff and the way they conduct themselves in business operations. Rachel is honest and helpful with any questions asked. Her staff go above and beyond, maintaining a clean welcoming environment for clients. After I joined I was gifted a small personal root plant as a welcome to Rachel blooms. so If you like good communicators, hard workers, plants and kindness Rachel blooms agency is the place to go"
Profile photo of Arthur Bazan

Arthur Bazan

August 13, 2026

5  out of  5
rating by Arthur Bazan
"BLOOM Agency welcoming, friendly, clean.
Rachel Bloom engaging, explained options for my coverage."
We responded:
"Arthur, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rachel Bloom and Team "
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Felix Tapia

August 12, 2026

5  out of  5
rating by Felix Tapia
"Rachel was very professional,knowledgeable and thoughtful! She was well prepared and addressed all my issues. Beautiful office with capable help up front! My previous insurance agents did not call or communicate with me and Rachel personally called me and wanted to meet with me. I feel important!!"
We responded:
"Felix, thank you for taking the time to leave a review. I'm sorry to hear your experience wasn’t the best, but I truly appreciate your honesty and am committed to improving moving forward. - Rachel Bloom, Your State Farm Agent "
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Nathalia Otero

August 11, 2026

5  out of  5
rating by Nathalia Otero
"Thank you Imari for making it possible for me to drive off the lot in my first Cadillac!"
We responded:
"Thank you so much for your wonderful feedback of us here at Rachel Bloom’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Rachel Bloom’s Insurance Team "
Profile photo of Desiree Estrada

Desiree Estrada

August 11, 2026

5  out of  5
rating by Desiree Estrada
"Imari helped us obtain car insurance on multiple vehicles when all else seemed impossible thank you Imari and we look forward to doing more business with you in the future!"
We responded:
"Desiree, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Albuquerque insurance team! - Your State Farm Agent, Rachel Bloom "
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David White

August 11, 2026

5  out of  5
rating by David White
"Castalia in Rachel Bloom’s office was very easy to deal with and very professional. They met the needs of my request. Very easy to work with."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Rachel Bloom’s team. "
Profile photo of Carmen Bell

Carmen Bell

August 11, 2026

5  out of  5
rating by Carmen Bell
"Rachel has repeatedly made efforts to both recommend and make sure I have the coverage that meets my needs and the needs of my family. I would feel comfortable recommending her to any of my friends and family."
We responded:
"Carmen, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rachel Bloom and Team "
Profile photo of Jeramy Dickerson

Jeramy Dickerson

August 10, 2026

5  out of  5
rating by Jeramy Dickerson
"Amazing help. Fast responses. They helped me avoid a 'gotcha' from another company I was looking into."
We responded:
"Hi Jeramy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Rachel Bloom’s team.  Please reach out to us if any questions come up!  - Rachel Bloom’s Insurance Team "
Profile photo of Svitlana Smaznova

Svitlana Smaznova

August 6, 2026

5  out of  5
rating by Svitlana Smaznova
"Such a pleasant place with excellent customer service! They helped me make my insurance offer much better and also assisted me with canceling my previous insurance, which was quite heroic because my previous agent was very rude. Castalia🌸 guided me through the whole process because I’m not from the U.S. and the process was not easy for me.

I’m very grateful for their patience, kindness, and support. Highly recommend!"
We responded:
"Svitlana, thank you for the amazing review! Our Albuquerque insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rachel Bloom, your State Farm Agent "
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Lisa Ann Ochoa

August 6, 2026

5  out of  5
rating by Lisa Ann Ochoa
"I have been with this specific State Farm Office for years. They have always been wonderful and caring with all my insurance needs. Very professional yet fun as they always laugh at my jokes. Salt if the earth people who really strive to go that extra mile for you on getting the best deal. Highly recommend them. As I do whenever anyone asks who I am insured with. Never had a bad experience with their services always willing to help me. ♥️"
We responded:
"Thanks so much for the fantastic rating, Lisa! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "